Privacy Policy

EquoIQ Horsewear AB privacy policy

This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

Content:

What data do we collect?
How do we collect your data?
How do we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy Policy for Other Websites
Changes to our privacy policy
How to contact us
How to contact the competent authorities

What data do we collect?

Our company collects the following data:

If you visit our website: We collect anonymous data about the pages you visit, the products you view and how you use our websitev through your browser’s web cookies (cookies).
If you shop on our website: We collect the necessary data to charge and deliver your purchase. It contains personally identifiable information (name, shipping address, email address, phone number, etc.)
If you voluntarily complete a customer survey or provide feedback on the website or by email.
If you contact us by phone, email, post or social media.
If you participate in a competition, make a purchase or otherwise provide us with your contact information at a trade show or other event.

How do we use your data?

Our company collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Advertise on other websites and social media.
Analyze product popularity and reviews.
Improve website functionality.

We will NOT share your details with third parties unless:

it is required to process your payment
it is a legal requirement
fraudulent behavior is suspected

When our company processes your order, we may send your details to, and also use the resulting information from, credit reporting agencies to prevent fraudulent purchases.

How do we store your data?

Our company stores your data securely at Loopia.se. We will retain your order and purchase information including personal information for a period of 7 years under the Accounting Act 1999. Once this period has expired we will delete your information by deleting your order and purchase data.

Marketing

Our company wants to send you information about our products and services that we think you might like.

If you have agreed to receive marketing, you can always opt out at a later time by unsubscribing from our emails. You have the right to prevent us from contacting you for marketing purposes at any time. Your email address for marketing purposes is stored on Mailchimp.com

What are your data protection rights?

Our company wants to make sure you are fully aware of all your data protection rights. Each user has the right to the following:

The right of access – You have the right to request copies of your personal data from our company. We reserve the right to charge a small fee for that service.

The right to rectification – You have the right to request that our company correct any information about you that you believe is inaccurate. You also have the right to request that our company fill in the information that you consider to be incomplete.

The right to erasure – You have the right to request that our company erase your personal data in certain circumstances.

The right to restrict processing – You have the right to request that our company restricts the processing of your personal data in certain circumstances.

The right to object to processing – You have the right to object to our company’s processing of your personal data in certain circumstances.

The right to data portability – You have the right to request that our company transfer data we have collected about you to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us at

Our email: sales@equoiq.com

Call us on: + 4673-180 33 00

Or write to us: EquoIQ Horsewear AB, Sikavägen 91 76197 Norrtälje, SWEDEN

Cookies

Cookies are text files that are placed on your computer to collect standard Internet logging information and information about visitor behavior. When you visit our websites, we may collect information from you automatically via cookies or similar technologies.

For more information, visit allaboutcookies.org

How do we use cookies?

Our company uses cookies in various ways to improve your experience on our website, including:

Understand how you use our website
Keeps you logged in
Remember what’s in your shopping cart
Interest in specific products

What types of cookies do we use?

There are a number of different types of cookies. However, our website uses:

Functionality – our company uses cookies so that we can recognize you on our website and remember your previously selected preferences. A mixture of first-party and third-party cookies is used.

Advertising – Our company uses cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device and IP address. Our company sometimes shares certain limited aspects of this information with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Improvement – so we can improve our service to you.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in some cases some of our website features may not work as a result.

Privacy Policy for Other Websites

Equoiq.se may contain links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on September 25, 2019.

How to contact us

If you have any questions about our company’s privacy policy, the information we hold about you, or if you want to exercise one of your data protection rights, please do not hesitate to contact us:

Send email to: sales@equoiq.com